(Zack) So we are here at the headquartersof iFixit.
I’m here with Kyle, he’s the CEO of iFixitand we’re talking about cell phones, reparability, and durability.
So Kyle I have a question for you.
(Zack) We’re pretty into the repairing ofcell phones.
What, for you, is the ideal cell phone? So we have different materials they can bemade out of, plastic, glass or metal.
Which one do you prefer? (Kyle) Well, I like quality materials.
So if you look at, I mean, the higher endflagships phones that are investing more in the materials…you know, the iPhone is avery durable phone in general.
So I think that there’s a lot to be saidfor what Apple’s done.
I have an iPhone and in general, like themetal that they have done, right, it has a pretty good build quality.
I have here, this is a 50 dollar Android phonethat they sell in India and this is reasonable.
This is more close to like an old school Nokiaphone.
But I definitely like robust, durable materials.
I don’t really have any problem with themetal.
I think you could also build a plastic phonethat stood the test of time, but it would probably need to be a higher quality plasticthan you see here.
Maybe a little bit thicker.
(Zack) Ok, so in your ideal Smartphone wouldit be metal or plastic? You have to pick just one.
(Kyle) Ha, ha I have to pick! Yeah, I could go either way.
I mean I would want… I just want a rugged case.
So if it’s metal that’s taking the impact…ifit’s plastic…I can go either way.
But I think that, you know, in your bend teststhat you’ve shown that if you go with….
Like that plastic phone you’ve got over there,that’s the extreme side of flimsy plastic.
But I think you could do some things withpolycarbonate.
So I would say I’m more about the functionalityand I don’t really care how you get there.
And so as far as what about internals go? So if you’re…when you go to buy a Smartphone,you have the iPhone right now, what is the most important aspect for you? As far as reparability, battery life…whatdo you look for? (Kyle) So the crazy thing about most phonesthese days is it’s gotten really commoditized.
There really isn’t as big a difference betweenall the phones on the market as there was three or four years ago.
Everything has a camera.
The flagship phones all have pretty good cameras.
So we can sit here and we can really nitpickthe differences.
But the difference between the S7 camera andthe 6s camera isn’t huge, right? They’re both really good cameras withinthe form factor.
What I would say is make the thing bigger.
Like I actually don’t need a bigger screen,I think this screen could even be made a bit smaller.
But like, give me more room for the camera.
Or, like the biggest design flaw with theiPhone, I have my own bumper I added, but the design flaw is the camera bump, right.
So they could have given me 25% more batterylife if they just made the entire phone as thick as the camera.
So they’re sitting here and it’s funnywhen you see interviews with Johnny, Apple’s famous designer, and you say what do you thinkabout the bump? And he’s like, well, we had to do that.
Well you didn’t have to do that.
You could have made the phone thicker.
So that would be mine.
Make the phone a bit thicker and give us alonger battery.
The phone battery is going to degrade afteryou’ve had it for a year or two; you’re going to get dramatically less life out ofthe same battery.
So we should design the phone to have maybe150% more battery than you need so that a year from now when the capacity has shrunk,it’s still functioning.
(Zack) Yeah, and there’s…so it will lastmore charge cycles because there’s more life in there.
And we see that with the ipads.
Like an ipad has a battery that nobody reallyburns through an ipad battery in a day, right? It takes a couple days to work through it.
And so it’s not until you’ve had an ipadfor three or four years that you really need to change the battery.
Where a phone, you need to swap the batteryevery year.
So if we’re in this constraint where we’resaying we have the phones we have now, I would like to see a battery that’s easy to swap.
So my ideal phone, like my favorite phoneout there on the market right now is the Fairphone.
And unfortunately I can’t use one myselfbecause it only works on the European frequencies right now.
So I’m hoping that the Fairphone 3 comesto the US.
But it’s designed so you don’t need anytools to swap the battery.
You don’t even need any tools to swap thescreen, it’s just plastic tabs and it comes out.
And it’s cuz that phone’s pretty modularright? (Kyle) It’s designed to be extremely modularfor reparability, not modular for functionality.
So you can’t swap out a better camera onit, but it is easy when a camera fails to swap it out.
(Zack) So just put in the same component again? That’s good.
So just to summarize, the ideal phone forthe iFixit CEO would be a phone that has a rigid case on it, so like it won’t bendor damage easily.
And a bigger battery than what is in mostflagships.
(Kyle) And a battery that you can swap yourself.
And then the other things I would say is thatit should have a repair manual that’s publicly available.
And there should be parts available.
And what’s crazy is that the Fairphone isthe only phone in the world that has a repair manual and parts available from the manufacturer.
None of the other companies do it.
Even the Indian Smartphone companies.
Even Samsung, Apple, HTC, Huawei…none ofthem are making repair information available.
So you and I have to figure it out insteadof everybody else.
And I don’t understand.
I think it’s the most consumer hostile market.
You go and you look at power tools…likeyou came from construction right? Every single power tool company has repairinformation available and parts.
You get a Makita and you get a DeWalt, andyou need a new clutch for your drill and they will sell it to you because if they don’t,the word’s going to get out in the construction community right? If DeWalt stops selling repair parts, no onewill buy DeWalt’s anymore.
(Kyle) So how do they get away with this inthe Smartphone world? I don’t understand.
(Zack) I don’t know, but it’s good forus as the two largest cell phone repair channels on YouTube.
(Kyle) They’re going to keep making thesefragile things made out of glass right? You got Samsung’s got glass on the frontand the back, yeah.
So as long as everybody is out there makingvery fragile devices that are thin, we’re going to keep teaching you how to swap thebatteries, how to fix the glass, how to fix the lenses on the cameras…yeah.
It’s a target rich environment for peoplethat are looking to teach people how to fix their broken stuff.
(Zack) Well good.
Well now we know what the ideal Smartphoneis for the CEO of iFixit.
I agree 100% even MKBHD mentioned somethingabout having a thicker battery in his phones.
So I think, you know, from a consumer standpoint,having a bigger battery is just better all around.
(Kyle) It’s time to end this design anorexia;making things thinner and thinner and thinner to the point where you can’t even play Pokémonon your phone.
If you can’t play Pokémon Go on your phone,there’s no point in even having a phone.
(Kyle) There’s no point in even living,right? I mean, really.
This is what we’ve come to.
What level are you at? (Zack) I haven’t downloaded it yet.
(Kyle) You’ve got to get going! (Zack) I’m working on it.
After this, I’ll do it.
Well thanks for having me here at the studioof iFixit.
I’ve really enjoyed this time.
If you haven’t subscribed to their channelyet, iFixit, they have fantastic repair guides; even pictures and a blog format.
It is fantastic.
(Kyle) Our goal is to teach people how tofix everything that they have.
(Zack) There we go.
Thanks for watching!.